Some users accept been reporting that they experience regular Bluestacks crashes while gaming on Windows ten. While some report that only the software crashes with the "an unexpected fault occurred" error message, other users report that every crash is followed by a BSOD (Bluish Screen of Death) crash.

Most affected users report that this error is correct after or some time after upgrading from an older Windows (Windows vii or Windows 8) version to Windows 10.

After investigating the event, we noticed that in that location are quite a lot of intermittent issues with BlueStacks that might force it to crash (particularly on Windows 10).  Withal, most of the fourth dimension, this event is either caused past a software conflict, corruption or an outdated version of Bluestacks.

If you're currently struggling with frequent BlueStacks crashes on your PC, start following the methods featured in this article. Below you lot have a collection of potential fixes that other users have used to resolve the trouble. Since the fixes are ordered by frequency and severity, please follow the methods in lodge until yous encounter a method that resolves the effect in your detail situation.

Method 1:  Uninstall & Update Bluestacks to the latest version

If you haven't updated your Bluestacks version after upgrading to Windows 10, the event most likely happens because you lot're even so using an older version that is non compatible with Windows 10.

Note: Even if yous have the latest version of Bluestacks, reinstalling the client volition automatically resolve a lot of corruption problems that might crusade the issue.

Yous can work effectually this trouble by installing the latest version available (latest versions include fixes related to various compatibility issues with Windows x). Just in lodge to make sure that you perform a clean installation, you'll demand to remove the old version first. Here's a quick guide on how to install & update Bluestacks:

  1. Press Windows key + R to open up a Run box. Then, type "appwiz.cpl" and hit Enter to open Programs and Features.
  2. In Programs and Features, scroll through the application list, right-click on Bluestacks and choose Uninstall. And then, follow the on-screen prompts to remove the current version of Bluestacks from your arrangement.
  3. Once the old version of Bluestacks has been uninstalled, reboot your figurer.
  4. At the next startup, visit this link (here) and download the latest available version of Bluestacks.
  5. Open the Bluestacks installer and follow the on-screen prompts to install the latest version on your arrangement. Once the installation is consummate, offset using Bluestacks and see if the crashes render. If they do, move down to Method 2.

Method 2: Updating the graphics carte driver

Apparently, frequent Bluestacks crashes can too be caused past your GPU driver. Some users have reported that the event was of a sudden fixed subsequently they installed the latest bachelor graphics drivers.

About of the time, users indicate towards outdated defended GPU drivers (Nvidia and ATI) equally culprits, just the outcome is also likely to occur with integrated Intel graphics cards. Simply to brand sure that we comprehend every potential doubtable, we encourage y'all to update both the dedicated GPU and the integrated component if you are using a laptop or notebook.

If y'all have a Nvidia GPU, visit this link (here) and download the latest commuter version available according to your GPU model and Windows version. For ATI, apply this link (hither) and follow the same guidelines.

If yous're using a dedicated graphics menu, the best fashion to update to the latest driver version available is to let WU (Windows Update) download and install the latest driver available. Here'southward a quick guide on how to do this:

  1. Press Windows key + R to open a Run box. So, blazon "devmgmt.msc" and hitting Enter to open up Device Manager.
  2. In Device Manager, aggrandize the drop-downward menu associated with Display adapters. And so, right-click on your integrated graphics card and click on Update Driver.
  3. In the next screen, click on Search automatically for updated commuter software and let WU install the latest version available.
  4. After the updated driver is successfully installed, reboot your reckoner. At the next startup, open Bluestacks again and see whether you lot notwithstanding run into any crashes. If you do, move downward to Method 3.

Method 3: Uninstalling external antivirus suites

A lot of users managed to place their external antivirus suite as the culprit that was causing the crashes. Apparently, AVG, Avast, and fifty-fifty Malwarebytes (if real-time protection is enabled) might crash Bluestacks.

Note: If yous are using AVAST and yous are non prepared to uninstall your tertiary party antivirus, leap directly to Method 3.

Users in a similar situation take managed to resolve the issue by uninstalling their external antivirus suite, thus eliminating the possibility of a software conflict. Hither's a quick guide on how to do this:

  1. Open a Run command by pressing Windows key + R. Then, type "appwiz.cpl" and striking Enter to open Programs and Features.
  2. In Programs and Features, curl down through the application listing, right-click on your external antivirus suite and choose Uninstall. Then, follow the on-screen prompts to remove it from your arrangement.
  3. In the event that you have two unlike 3rd political party security solutions (east.g. Avast + Malwarebytes), remove them both.
  4. Reboot your computer and open Bluestacks again at the next startup. If y'all find that the crashes accept stopped, you've just managed to place the culprit.

If you lot're still struggling with Bluestacks crashes, movement down to the side by side method below.

Method 4: Resolving the disharmonize betwixt  Avast and Bluestacks (if applicable)

A lot of users take reported compatibility bug betwixt Avast and Bluestacks. If you are using Avast and you are non inclined to quit using information technology, there'south one workaround that will allow you to resolve the conflict with Bluestacks.

Avast conflicts with Bluestacks due to one of the antivirus settings. Here's a quick guide on updating Avast'due south settings in social club to eliminate the conflict:

  1. Open Avast and click on Settings in the lesser-left corner.
  2. In the Settings menu, use the left-hand side card to click on Troubleshooting.
  3. In the Troubleshooting tab, uncheck the box associated with Enable hardware-assisted virtualizationand hit Ok to save.
  4. Reboot your figurer and open Bluestacks at the adjacent startup to see if the issue has been resolved.

If you are withal getting the occasional Bluestack crash, continue with Method 4.

Method five: Disabling the Hyper 5 service

If yous're a constant emulator user, you probably know that the Hyper-5 service is responsible for causing conflicts with almost android emulators, not just Bluestacks.

Disabling the Hyper- service has helped a lot of users to stabilize their Bluestacks client. But keep in mind that depending on your PC configuration, you might meet a drop in performance when using an Android emulator. Yet, many would consider this a off-white trade-off information technology means they tin bask Bluestacks without frequent crashes.

There are multiple ways that you lot can utilise to disable the Hyper V service. If y'all decide to endeavor and disable the Hyper V service to see if it makes a difference, follow whichever guide seems more accessible to you.

The quicker way of disabling the Hyper V service is via an Elevated Control Prompt. The downside is that you lot will need to become a tiny fleck technical. Hither's what you need to do:

  1. Press Windows key + R to open up a Run box. Then, blazon "cmd" and printing Ctrl + Shift + Enter and click Yes at the UAC (User Account Control) prompt to open up an Elevated Control Prompt.
  2. In the Elevated Command prompt, type (or paste) the following command and press Enter to register it:
                    bcdedit /set hypervisorlaunchtype off
  3. In one case the control is successfully registered, close the Elevated Command Prompt window and open Bluestacks over again. Then, examination the Android emulator client for a while and see if the crash returns. If the customer crashes again, move down to the method below.

The second mode in which yous tin can disable the Hyper V service is via the Programs and Features carte du jour.  Hither's a quick guide on how to do this:

  1. Open a Run box by pressing Windows key + R. Then, type "appwiz.cpl" and hitting Enter to open Programs and Features.
  2. In Programs and Features, utilize the carte du jour on the left-paw side to click on Plough Windows features on or off.
  3. In the Windows Feature box, scroll down and uncheck the box associated with Hyper-5 and click OK.
  4. Wait until the service is disabled, then reboot your calculator. At the next startup, see if the issue has been resolved. If you're nevertheless encountering crashes when using  Bluestacks, move down to the final method.

Method 6: Using a previous Organization restore point

If you've come up this far without a result, ane final method would exist to use a previous System Restore bespeak to revert your machine to a land where Bluestacks was operation properly.

A system restore point is a Windows characteristic that allows users to revert the entire calculator state to a previous point in time. Simply keep in mind that this method might not be applicative if you don't have a restore point that is older than the date in which you started experiencing this beliefs.

Some users have reported that the issue was of a sudden stock-still afterwards they reverted to a previous indicate dated when Bluestacks was not exhibiting crashes. Here's a quick guide on how to apply a previous System Restore point to resolve the Bluestacks error:

  1. Open up a Run box by pressing Windows cardinal + R. Then, blazon "rstrui" and hitting Enter to open the System Restore wizard.
  2. In the Windows Restore magician, click Next at the first prompt. Then, check the box associated with Bear witness more restore points in order to go a complete overview with all the available restore points.
  3. Select a restore point that is older than the date in which you started experiencing the Blustacks crashes and hit the Next push button.
  4. Click Finish to commencement the restoring process. At the end of this process, your computer volition restart straight in the older land.